Spanky’s Cheesesteak Factory Privacy Policy
At Spanky’s Cheesesteak Factory, we value your trust and are committed to protecting your personal information. This policy explains how we collect, use, and share your data.
Information Collection
We collect information:
- When you visit our website, mobile app, or physical locations
- When you place an order, make a purchase, or join our rewards program
- When you opt-in to receive SMS/MMS messages or emails from us
- When you interact with our social media accounts or participate in surveys
Information Collected
We may collect:
- Contact information (name, email, phone number, address)
- Order and purchase history
- Payment information (processed securely through third-party services)
- Location data (for delivery or in-store services)
- Preferences and interests (for personalized marketing)
Use of Information
We use your information:
- To process orders and transactions
- To provide customer support and resolve issues
- To send promotional and transactional SMS/MMS messages and emails (with your consent)
- To improve our services, menu, and customer experience
SMS/MMS Messaging
By opting into our SMS/MMS program, you consent to receive:
- Promotional messages (e.g., discounts, new menu items)
- Transactional messages (e.g., order confirmations, delivery updates)
Message Frequency
Message frequency may vary. You can opt-out by replying STOP.
Data Sharing
We share your information with:
- Third-party services (e.g., payment processors, delivery partners)
- Affiliated companies (for marketing and operational purposes)
Data Security
We implement industry-standard security measures to protect your data, including encryption and secure servers.
Your Rights
You have the right:
- To access and update your information
- To opt-out of SMS/MMS messages and emails
- To request data deletion
- To withdraw consent for data processing
Contact Us
For questions or concerns:
Spanky’s Cheesesteak Factory
309 N State Rd 7
Margate, FL 33063
Phone: (954) 973-2170
Email: [insert email address]
Hours:
Monday – Saturday: 11am – 10pm
Sunday: Noon – 9pm
Changes to This Policy
We reserve the right to update this policy. Changes will be posted here.
By using our services, you acknowledge you’ve read and agree to this policy.
A2P Disclosure
Our SMS/MMS program uses automated messaging technology. Message and data rates may apply. Consent is not a condition of purchase.
Opt-Out
Reply STOP to cancel messages. Help: (954) 973-2170
